VoIP Communication System Upgrade
Unified communications across multiple offices
Upgraded communication infrastructure with VoIP solution for improved connectivity.
Key Outcomes
100% cost reduction for inter-branch calls
Unified communications across 5 offices
Seamless remote work support
The Challenge
High telephony costs between branches and limited features. The legacy PBX system could not support remote work or integrate with modern business applications.
Our Solution
Implemented enterprise VoIP with SIP trunking, unified communications, and integration with CRM. Deployed softphones for remote workers and configured QoS for reliable voice quality.
Results & Impact
ROI achieved in 8 months
Improved customer service response time
Scalable for future expansion
VoIP implementation was seamless. Our team can now communicate effectively across all locations. Highly recommend Taurus.
General Manager
Services Company, Surabaya
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